Privacy Policy & Data Retention

1. Introduction

vxglobal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our Facebook application integration.

This policy applies to all users of our services and is specifically designed to comply with Meta Platform's Developer Policies and Facebook's data protection requirements.

2. Information We Collect

2.1 Information from Facebook

If you use Facebook Login or interact with our Facebook application, we may collect:

• Public profile information (name, profile picture)
• Email address (if you grant permission)
• Basic demographic information

2.2 Information You Provide

When you contact us or use our consultation services, we collect:

• Full name and contact information (email, phone number)
• Country of interest and travel details
• Visa-related information
• Any additional information you choose to share

2.3 Automatically Collected Information

We automatically collect:

• Device information (browser type, operating system)
• Usage data (pages visited, time spent on site)
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing visa consultation services
• Communicating with you about our services
• Improving our website and user experience
• Sending promotional materials (with your consent)
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

After the retention period expires, we securely delete or anonymize your data in accordance with data protection regulations.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist our operations (hosting, analytics, email services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to processing of your data
• Withdrawal of Consent: Withdraw consent at any time

For Facebook-connected data, you can also manage permissions through your Facebook Settings → Apps and Websites.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption in transit and at rest, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

13. Facebook Platform Compliance

In compliance with Meta Platform Policies, we confirm:

• We only request data necessary for our services
• We do not transfer Facebook data to third parties without consent
• We provide users with control over their Facebook data
• We delete Facebook user data within 90 days of account deletion
• We use Facebook data only for the stated purpose in this policy